Privacy Policy

At Box Office Celebrations, we value your trust and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, whether online or offline.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide you with an exceptional private theatre experience. This includes:

• a. Personal Information: Name, email address, phone number, billing details, seating preferences, and dietary needs.
• b. Booking and Event Details: Date, time, nature of your event, movie preferences, and customization details.
• c. Usage Information: Data such as IP address, browser type, pages visited, and time spent.
• d. Payment Information: Secure payment details processed through third-party gateways (we do not store full payment card details).
• e. Communication Data: Emails, messages, or calls to customer service for inquiries or feedback.

2. How We Use Your Information

• To process reservations and payments.
• To personalize your theatre experience.
• To send confirmations, reminders, and updates.
• To respond to inquiries and feedback.
• To send promotional offers (opt-out available).
• To improve services through market research.

3. Sharing and Disclosure of Information

• a. Service Providers: Trusted third parties under confidentiality agreements.
• b. Legal Compliance: When required by law or policy enforcement.
• c. Business Transfers: During mergers or acquisitions (with notification).

4. Data Security

• Encryption of data during transmission.
• Secure storage with limited access.
• Regular audits and staff training.

Note: While we strive for security, no system is 100% secure.

5. Cookies and Tracking Technologies

We use cookies for session management, analytics, and advertising. You can disable cookies via browser settings.

6. Your Rights and Choices

• Access, correct, or delete your data.
• Opt out of marketing communications.
• Request a digital copy of your data.

Contact us to exercise your rights.

7. Retention of Information

We retain data as necessary to meet legal and operational obligations.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18. Such data will be deleted if identified.

9. Changes to This Privacy Policy

Policy updates will be posted on our website. Major changes will be communicated directly.

10. Contact Us

Email: boxofficecelebrations@gmail.com

Phone: 94912 77567

Address: Unit # 501, Aakruthi Township ‘A’ Block, Survey No.149 & 150, Boduppal, Medchal-Malkajgiri District, Telangana-500092

Your privacy matters to us, and we are here to address any concerns you may have.