At Box Office Celebrations, we value your trust and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, whether online or offline.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide you with an exceptional private theatre experience. This includes:

a. Personal Information:

Name, email address, phone number, and billing details when booking. Information provided during special requests, such as seating preferences or dietary needs.

b. Booking and Event Details:

Date, time, and nature of your event (e.g., birthdays, corporate events). Movie preferences and any customization details.

c. Usage Information:

Data on how you use our website, including IP address, browser type, pages visited, and time spent.

d. Payment Information:

Secure payment details processed through third-party gateways. We do not store full payment card details.

e. Communication Data:

Emails, messages, or calls sent to our customer service team for inquiries or feedback.

2. How We Use Your Information:

We use your information to provide, improve, and personalize your experience, including:
Processing reservations and payments efficiently.
Customizing your theatre experience based on preferences.
Sending confirmations, reminders, and important updates regarding your booking.
Responding to customer inquiries and feedback promptly.
Sending promotional offers or notifications about upcoming events, which you can opt out of anytime.
Conducting market research to understand customer preferences and improve services.

3. Sharing and Disclosure of Information:

Your privacy is important to us. We only share your data in the following circumstances:

a. Service Providers:

We work with trusted third-party providers for payment processing, email communication, website hosting, and marketing. These partners are bound by strict confidentiality agreements.

b. Legal Compliance:

We may disclose your information if required to comply with legal obligations, enforce our policies, or respond to lawful requests by authorities.

c. Business Transfers:

In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new entity, and you will be notified of any such changes.

4. Data Security:

We implement industry-standard measures to protect your personal data, including:
Encryption of sensitive information during transmission.
Secure storage systems with limited access.
Regular system audits and vulnerability checks.
Training our staff to handle customer information responsibly.

While we strive to protect your data, no system can be guaranteed 100% secure. By using our services, you acknowledge and accept these risks.

5. Cookies and Tracking Technologies:

Our website uses cookies to enhance user experience, including:

Session cookies to remember preferences during a visit.
Analytics cookies to track website performance and improve functionality.
Advertising cookies to show relevant offers.


You can manage or disable cookies through your browser settings, but doing so may affect your browsing experience.

6. Your Rights and Choices:

You have the right to control your personal information, including:

Access: Request a copy of the personal data we hold about you.

Correction: Update or correct your information to ensure it is accurate.

Deletion: Request the removal of your personal data, subject to legal obligations.

Marketing Preferences: Opt out of promotional communications at any time.

Data Portability: Request a digital copy of your data in a commonly used format.

To exercise these rights, contact us using the details provided below.

7. Retention of Information:

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

8. Children’s Privacy:

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

9. Changes to This Privacy Policy:

We reserve the right to update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated to you directly when possible.

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email:boxofficecelebrations@gmail.com
Phone: 94912 77567
Address: Unit # 601 in the building named Aakruthi Township ‘A’ Block, in Survey No.149 & 150, Boduppal, Medchal-Malkajgiri District, Telangana-500092

Your privacy matters to us, and we are here to address any concerns you may have.